Balance top-ups for JD Swipe are sold by KRUPIARSKY sp. z o.o. and paid by bank transfer against an invoice (or by card where we offer it). The balance never expires, so purchases are final, with the exceptions below.
- Account closure. When you close your account, the balance you have not used is refunded at the price you paid for it (after any package discount), to the bank account or payment method you paid from, with a corrective invoice. Amounts already spent (Job Descriptions prepared, candidate checks started) are not refunded.
- Failed generation. If card generation for a Job Description fails, you can retry it free of charge. If it still cannot be completed, contact us and we will return the amount to your balance.
- Billing errors. Duplicate or incorrect charges are refunded in full.
- How to request. Close your account from your profile, or write to billing@jdswipe.com from the account owner's e-mail address. Refunds are made within 14 days of the request.
- Nothing in this policy limits rights that cannot be excluded by law.
Version 1.3 – effective 19 October 2026.